Partial outage

Incident Report for Improcom

Resolved

This incident has been resolved.

Posted Nov 22, 2022 - 21:53 UTC

Update

There is a fiber cut in New York City causing major outages across the tri-state area. Tier II techs are shooting the fiber and doing the repairs.

Posted Nov 22, 2022 - 21:43 UTC

Update

The carrier continue to work on the problem

Posted Nov 22, 2022 - 19:28 UTC

Identified

Global internet issues on the carrier side.

Posted Nov 22, 2022 - 19:23 UTC

This incident affected: Voice services (Voice Processing, Inbound Calls, Outbound Calls).